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Frequently asked questions
Getting started
New here? This guide will help you get started quickly—set up your account, explore key features, and begin using the platform with ease.0
Account settings and security
Learn how to update your profile, change login credentials, enable two-factor authentication, and keep your account safe from unauthorized access.5
Deposits and withdrawals
Understand how to fund your account, withdraw assets safely, check limits, and avoid common issues with deposits and withdrawals on the platform7
Hodl
Learn how to grow your crypto holdings by using our hodl feature, designed to offer passive income through flexible and secure savings options8
Smart exchange
Use smart exchange to convert crypto quickly and easily at competitive rates, with no hidden fees and support for multiple popular currencies5
Moonrider
Moonrider is a fun mini app where you earn hexn points and engage with price movements by opening long or short positions on the futures market1